This Privacy Policy explains how Travealz (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website www.travealz.com (“Platform”). By accessing or using Travealz, you consent to the practices described in this policy.
1. Information We Collect
1.1 Information Provided by Travel Agencies
- Agency name, contact person, email, phone number
- Business registration details
- Tour descriptions, images, pricing, and availability
- Payment or billing information (only if applicable in the future)
1.2 Information Provided by Travelers
- Name, email, phone number
- Preferences, saved tours, inquiries sent to agencies
- Booking details if provided directly to agencies
1.3 Automatically Collected Information
When you use Travealz, we may collect:
- IP address
- Browser type and device information
- Cookies and usage data
- Pages visited, time spent, and interaction logs
1.4 Third-Party Information
If you log in or connect through third-party services (Google, Facebook, etc.), we may receive limited profile information as permitted by those platforms.
2. How We Use Your Information
We use personal data for the following purposes:
- To operate and improve the Travealz platform
- To allow travel agencies to publish their tours
- To allow travelers to browse, save, and inquire about tours
- To connect travelers with travel agencies
- To provide customer support
- To send important platform updates or notifications
- To prevent fraud, enhance security, and ensure compliance
- To analyze usage and improve user experience
Travealz does NOT sell personal information to any third parties.
3. How We Share Information
3.1 Sharing with Travel Agencies
3.2 Service Providers
When a traveler submits an inquiry, their contact information is not immediately shared with the travel agency offering the service. All communication between the traveler and the agency will be conducted through our advisors. Once the traveler decides to proceed with a specific travel agency, their contact information will then be forwarded to that agency.
We may share limited data with trusted third-party providers that assist with:
- Website hosting
- Email delivery
- Analytics
- Customer support tools
These providers are obligated to protect your information.
3.3 Legal Requirements
We may disclose information if required by:
- Law or legal process
- Government or regulatory requests
- To protect the rights, safety, or property of Travealz or its users
4. Cookies & Tracking Technologies
Travealz uses cookies and similar tools to:
- Improve website functionality
- Remember user preferences
- Analyze usage
- Enhance platform performance
Users may disable cookies through their browser, but some features may not work properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your data against:
- Loss
- Misuse
- Unauthorized access
- Disclosure or alteration
However, no online system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal data only as long as needed for:
- Platform operations
- User accounts
- Legal obligations
- Business requirements
Users may request account deletion at any time.
7. Children’s Privacy
Travealz is not intended for children under 16.
We do not knowingly collect information from minors.
If we learn that we have collected data from a minor, we will delete it promptly.
8. Your Rights
Depending on your region, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to processing
To request these rights, contact us at the email below.
9. International Data Transfers
If you access Travealz from outside the country where our servers are hosted, your information may be transferred internationally.
We take steps to ensure adequate protection regardless of location.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will reflect the latest version.
Continued use of the platform indicates acceptance of updates.
11. Contact Us
For questions about this Privacy Policy, please contact us:
Email: support@traveals.com
Website: www.travealz.com
